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Shipping

Enjoy free standard shipping on eligible orders over $150.

FREE STANDARD SHIPPING

Free Standard Shipping Eligibility Requirements:

  • Offer applies only to orders of merchandise, excluding gift wraps, charges and taxes.
  • Promotional coupons, discounts and loyalty program point redemptions where applicable will be deducted from your item subtotal and may affect your order’s Free Shipping eligibility. The purchase of gift cards and electronic gift cards do not count towards the Free Shipping offer.
  • Certain items are not eligible for Free Shipping based on their size. Items that are not eligible for Free Shipping will be noted on item pages.
  • Items shipping to some remote postal codes are not eligible for Free Shipping.
  • Cancelling items may affect your order’s eligibility for Free Shipping.
  • Offer applies to deliveries within Canada and the Continental United States only and may be subject to other shipping restrictions depending on the items ordered.

Redeemed Loyalty Program Points Free Shipping Eligibility Requirements:

  • Certain items are not eligible for Free Shipping based on their size. Items that are not eligible for Free Shipping will be noted on item pages.
  • Items shipping to some remote postal codes are not eligible for Free Shipping.

  • Offer applies to deliveries within Canada and the Continental United States only and may be subject to other shipping restrictions depending on the items ordered.

PAID SHIPPING
Standard Shipping

Free Shipping has the same delivery time frames as standard shipping. You can choose Standard Shipping if your order does not qualify for Free Shipping.

Priority Shipping
This upgraded paid shipping methods carries a higher cost and in most cases delivers your order more quickly. You won’t see this option when Standard Shipping is equally speedy. Your expected delivery dates are listed in each product’s page and in the checkout .
DELIVERY TIME

The time frame for delivery of products usually varies from 2-3 weeks after your order is processed. It normally takes 3-5 business days for us to process your order. If you purchase more than one item per order, deliveries may be made separately on different dates, depending on the carrier’s delivery method and product availability.

US Shipping

We ship to all of the United States, including Alaska and Hawaii, but excluding: U.S. protectorates and APO/FPO addresses if not in the Continental United States. It usually takes between 2-3 weeks for delivery. Duties or taxes (determined by U.S Customs and Immigration) may apply, which the recipient is responsible for paying on receipt. Certain products cannot be shipped to US destinations.

International Shipping

Currently we ship to: Canada, Australia, Belgium, Bermuda, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Japan, Mexico, New Zealand, Norway, South Africa, Sweden, Switzerland and The United Kingdom.  

It usually takes between 4-8 weeks for delivery. Duties or taxes (determined by local Customs and Immigration agencies) may apply, which the recipient is responsible for paying on receipt.  

Certain products cannot be shipped to international destinations.

TRACKING

To track your order, log into your account and enter the tracking code.

You will receive the tracking code in the email registered at the time of purchase within 7 (seven) business days after processing your order. Our products are imported from Europe and Asia. Being an international order, delivery takes a little longer.

If your product is taking longer than the stipulated time, please check the tracking code. If you do not know the code, get into your account, and search for the order you want to track, the tracking code will be displayed on the order details. In most cases, delays happen when the product is held at Customs due to inspections by the Internal Revenue Service. Don’t worry, your product will arrive at your home.

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        How can we help you?

        our team is delighted to assist you with your orders, style advice, gift ideas, and more. please feel free to contact us anytime.

        for more information on returns, shipping and more, please visit our faq’s section.

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